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Quality craftsmanship and great communication
The Hardwood Floor Company went above and beyond in the installation of hardwood flooring throughout my entire house and tile in the bathrooms. The crew showed excellent craftsmanship and were nice enough to let me hover over and answer my many questions. David and co. communicated regularly with me throughout the entire process and were patient with me as I kept pushing back the install date. The floors are beautiful and I couldn't be happier. The house now feels like a home.
Excellent Service and Results
The Hardware Floor Company did a great job for us. David, Sandra, and crew were very attentive to our concerns and questions while preparing for, and completing the installation. They provided very professional service. We are very excited about our new wood floors, and baseboards. Thank you.
Great selection of Hardwood as well as other flooring materials.
Very knowledgeable with design and attention to installation detail, you cannot go wrong with this dynamic team at The Hardwood Floor Company. Their boutique style showroom is very inviting and the selection is outstanding. You can find anything from laminate flooring or vinyl plank to high end, oil-finished hardwoods.
The Hardwood Floor Company has been servicing our needs for our clients over the past year. We have found them to be extremely professional from the Owners (David & Sandra) on down to the installers and office staff. Their #1 priority is complete satisfaction and they are willing to go the extra mile to accomplish just that! Would recommend them (and have!) to anyone.
Great group of professionals!
These guys have been so nice to work with and they know what they're doing. I work mostly with the front office staff, they are courteous, helpful and friendly. One of my favorites!
Outstanding products and service
David Koski and his team have been our go-to for hardwood floors for many of our clients and their homes. They know their products very well and have a great selection to choose from that always fit within the scope and budget of the job. They are always on time and on schedule and are very thorough/ detail oriented.
David and his crew are professional and dependable time after time
As an interior designer, we work with David and his crew on a regular basis. We find The Hardwood Flooring Company to be professional, fairly priced , and interested in building long term relationships with their clients. After 25 years of working with contractors, I can say that things rarely go perfectly. The great contractors stick with a project until all parties' expectations are exceeded. David and his crew are just that. He considers the needs of each and every client seriously and makes sure his work is done on schedule. We will continue to call on David for our hardwood flooring projects because he has earned our business and has our trust that every project will be a success.
Great Customer Service, product and knowledge of the product.
David and Sandra Koski provide excellent customer service, they are patient, they have great follow up and the installation and repair work and team was exceptional. They understand their product and what your needs are for your home by a personal visit and asking questions about the clients lifestyle. We have, and will, recommend Bend Wood Flooring to anyone who is in need. Thank you for the excellent job, well done!
Very prompt and courteous!
You always wonder how a company will act when you know nothing about them. It was nice to work with people who wanted to do a good job for you and were very prompt and courteous. Nice job!
The team did a great job from start to finish with my flooring project.
Product Knowledge and Customer Care
As a manufacturer of hardwood flooring, I can say that the owners and staff of The Hardwood Floor Company are truly committed to providing clients with the best service possible. Davis and Sandra truly impressed us at a flooring trade show in 2016 and we have been excited to work with them. I have personally trained everyone and am very happy to they put the client first and never hesitate to call with any question (large or small) and respect quality when they see it. You will always be in the best of hands with the staff of The Hardwood Floor Company of Bend and I wish I had 50 more dealers just like them.
Very professional from the owner on down. The two men that installed the wood floor were very good at their jobs, and helped with a couple of other problems. The overall water damage claim process was a nightmare. The people we had to go through(water damage removal and sub-floor repair)were not very good problem solvers, and caused a lot of problems themselves. When David and his team took over their part of the process, it was like the light at the end of the tunnel. Good job you guys.
Now that we have lived with the floor refinishing for about three months, we are very pleased with the result. The floor (hickory) seems brighter and the surface shows no scratches. The BONA finish is much harder than the original and cleans easily. The crew and lead were hard working and knew their business.
The floors looked beautiful! The owners were very helpful and would recommend them to anyone needing their floors done.In fact my older son will be having their floors done by The Hardwood Floor Co.this summer
A complicated insurance claim, great team effort got the job done!
David and Sandra worked week after week as we all sorted through the insurance claim and damage repair process. Each insurance claim is different so we all learned new things about the process along the way. We all worked together and got the claim figured out and the hardwood floors were not only repaired but finished in a new color. The new stain and finish is beautiful, a classic dark-medium tone that will always be in style. The repair areas are invisible as if the appliance flood that ruined our floors never happened. There was some clean-up that was neglected but we were grateful for all that had been done on our behalf. Had we brought the clean up areas to their attention (sawdust on walkways, in door tracks), it would have been taken care of. We recommend The Hardwood Floor Co LLC with confidence.
All around great job
My husband and I are very pleased with our new floors. Our home was built 4 years ago with hardwoods in the main living spaces and carpet in the bedrooms. We wanted to replace the carpet and match the existing hardwood floors. Unfortunately the material used was no longer available. David and his team were able to match it beautifully. Instillation went smoothly (they even cleaned up the sawdust on the sidewalk!) Everyone we had contact with were friendly and professional. A job well done. Two happy customers. ☺️😊
I am grateful to the Hardwood Floor Company. My house was built in1911 and thr Douglas fir floor were under a lot of tile and glue and very hard to access,the crew was hard working and did an amazing job of restoring the 105 year old wood floor. The floors are beautiful and they did not take any short cuts. I am forever grateful I would recommend to anyone needing work that is through and complete. They did exactly what they said they would do. Thank you malia
Our hardwood floor was flooded because of an refrigerator filter leak. The flood had to be replaced and/or refinished. Dave Koski and his crew did a great job of replacing damage floor, sanding , and matching the previous finish. When the floor was done, there were some touchups that needed attention. Dave immediately assessed the areas and took action to correct the situation. We would highly recommend The Hardwood Floor Company any flooring needs. The owner and crew were courteous, conscientious and professional.
Floor Installation and Repair Work
We had a new re-manufactured wood installed late last year by the Hardwood Floor Company. The employees were very helpful, always on time (if you worked with many contractors you know how unusual this is) and were exceptionally neat. I could not believe how quickly they completed the job it was amazing. About three weeks ago, we needed to move our very heavy dresser out to plug in our DVD player. We didn't realize that one of the feet had broken on the dresser. Bottom line, there was a nail that did quite a number on the beautiful floor. I was very upset. I wasn't sure what could be done. After a few weeks I decided to at least call the Hardwood Floor Company and see what they suggested. This is unbelievable, but, they were able to send their lead installer, Justin, out within a few hours. He completed the job within a very short time frame and it is back to looking perfect. I know some of this was lucky timing, but, it is greatly appreciated, and so is Justin.
Professional, fast, and high quality
I had a great experience with the Hardwood Floor Company. They were super friendly, knew just what I was looking for, and the result was beautiful.
Excellent Install and done ahead of schedule
The crew assigned to my project of removing existing tile in the kitchen and bath then replacing with wood went well. It was a messy job to take 10 year tile out but they closed off the area and kept dust to a minimum. The installer for the wood was very detailed and it looks great.
Professional and Curteous
I had The Hardwood Floor Company refinish floors in a house I had on the market. I checked in the day the work started and then once at the end. Everything was thoughtfully and professionally done. There was very little dust for me to clean up and the property was left in good condition. I would recommend this company without hesitation.
Love my new floors"
Sandra was awesome to work with! She came to the house and helped me make the right decisions on what type and color of flooring would be best for my home and lifestyle. When we set a date, the installing crew arrived at the allotted time - cleaned up after themselves beautifully and came back to make minor repairs and everyone was always so pleasant. I would highly recommend The Hardwood Floor Company, and would use them again if I had a need!
Thanks! Great job And loved the installers. They were professional yet fun to have in my home!!!
We are very pleased with the quality of work done and our experience with the owners and crew was very good.
My floors are georgeous!
My cherry wood floors were in bad need of refinishing but I kept putting it off because of the hassle involved. Then I had some damage due to a dishwasher leak and decided it was time. I could not be happier with the job done. Not only do my sadly neglected floors look brand new, but the Hardwood Floor Company made the process as painless as possible. The clean up crew was amazing leaving my entire house dust free. I would for sure use them again and recommend them highly to my friends.
You should see our beautiful floor!
The Hardwood Floor Company did a great job for us. We found David Koski and his crew to be on time, reasonable, considerate, trustworthy in our home...oh - and truly craftsmen! David's daily communication - even in the face of schedule challenges and supply issues - really put us at ease and kept us in the loop during the entire process. David and his crew were a pleasure to work with. If we know anyone in the future considering hardwood flooring, we wouldn't hesitate to recommend his company. We love our new floor!
We would recommend this business to anyone!
David and his crew did a marvelous job for us! We had three rooms done with hardwood flooring, and they look absolutely beautiful. We ran in to a time crunch, and the foreman was a terrific problem solver. After the floors were done, Sandra called to see if there were any concerns, which I really appreciate. I would use them again, no doubt. I'm also going to thank the business who recommended The Hardwood Floor Compny to us. Thank you, David!
I've worked with David in the past and was always pleased with the quality of his work and his attention to detail. Now working at CostLess Carpet in Bend I never hesitate to recommend him as a quality installer that clients won't be dissatisfied with. -Jason Havens Costless carpet
The Hardwood Flooring Company ROCKS!!!!
David and Sandra do a great job of making sure jobs get done on time and get done well. We have scheduled them for many jobs now, and our customers always have good things to say. They stand behind their work 100%, and Direct Flooring Center stands behind them 100%!!
Professional service combined with quality work. A very pleasant experience.
Great Looking Laminate Floor!
My Wife and I were extremely pleased with our wood floor! The Hardwood Floor Company recommended a beautiful and durable product that fit our budget. The installation went very quickly and the job site was always left clean. I would definitely recommend the Hardwood Floor Company to anyone looking for a wood floor installer.
In working with our customers at Direct Flooring Center, it is critically important to align ourselves with installers who hold themselves to the highest standards possible. In David and Sandra Koski's firm, The Hardwood Floor Company, we are fortunate to have found that kind of association. Their workmanship, reliability and professionalism is unsurpassed. I always feel confident recommending HFC because I know my clients will have a great experience working with them and they will also have a hardwood or laminate floor they will be proud of for years to come.
Hardwood Floor Company
We have used Hardwood Floor Company for multiple projects. The first two were flooring project's, the first at our son's condominium and the second at our home. In both cases the workmanship and communication was of the highest standard. Based on our experience we hired David and team as lead contractor on a significant remodeling project involving cabinetry, tile, plumbing, framing, wall finishing, and painting. We are extremely satisfied with the results and the process. Hardwood Floor Company has our strongest possible recommendation. Chris and Jo Butler
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- OR Residential General Contractor 198553